All orders placed will be processed and entrusted to the courier within 2 working days following the order in Italy from Monday to Friday. Orders placed from Friday to Sunday, or holidays will be processed on the following working day.
Delivery for shipments destined for Italy takes approximately 1-3 working days, (excluding the Italian islands which may require 2-5 working days) while delivery for shipments destined for Europe takes approximately 3-5 working days; finally, delivery for shipments to the rest of the world takes approximately 3-8 working days.
The times indicated above must be considered from the moment the order is entrusted to the courier.
Standard Shipping Italy & European Union: Free
Standard Shipping Rest of Europe: +10€ on the total order
Standard Shipping Rest of the world: +30€ on the total order
The tracking service will be provided via e-mail and will be active 24 hours after the package has been handed over to the courier.
In the event that the recipient is absent, the courier will attempt delivery a second time the following day.
Please remember that during the purchase phase it is important to indicate a correct telephone number (landline or mobile number), the courier could in fact call the recipient to ask for information if he encounters problems during delivery.
We are in no way responsible for any delays in delivery caused by the courier, weather conditions, international customs issues or any other circumstances beyond the control of the company Paolo Ferrara S.r.l.
DUTIES AND TAXES
Duties and sales taxes for countries outside the European Union are the responsibility of the buyer.